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The future of intelligent voice

As the market for smart speakers falters, what are the Big Three (Amazon, Apple, Google) going to do? Alexa, should I bring an umbrella out tomorrow? This is a question that owners of smart speakers have been asking since 2013, the year when Amazon released its first...

My view of Text-to-Speech (TTS) technology evolution in 3 fundamental steps

The Author co-founded Interactive Media in 1996 and is the CEO of the company. Interactive Media is a global developer and vendor of speech applications. Interactive Media has a long history of developing progressively more sophisticated speech applications, with more...

Boosting the development of voice-enabled virtual assistants

PhoneMyBot by Interactive Media is a service that transforms chatbots, that work only on text conversations, into voice-enabled virtual assistants. To do this, PhoneMyBot terminates the voice channel – be it a telephone line, a recorded voice message, or other...

WhatsApp voice messages and how chatbot can use them

WhatsApp lets people record and send voice messages. What does it mean for the chatbot customer experience?Like most Europeans - well, I should say most people in the world - I am a WhatsApp user. WhatsApp has more than 2 billion users worldwide, about a quarter of...

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