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Where We Are
Interactive Media began in Italy and has since expanded to offices around the world to support its international customer base that spans across languages and continents.
IM Service Lab
Italy – Trento
Corso 3 Novembre, 132, 38122
Trento – Italy
United States – San Francisco
One Market Street, San Francisco CA 94105, USA
Phone: +1 415 706 9935
From our blog
WhatsApp lets people record and send voice messages. What does it mean for the chatbot customer experience?Like most Europeans - well, I should say most people in the world - I am a WhatsApp user. WhatsApp has more...
An historical perspectiveInteractive Media has offered Conversational AI solutions for many years, focusing on voice-enabled Virtual Agents. We deployed our first conversational Virtual Agents way before Conversational...
Interactive Media’s Conversational Virtual Agents and how they interact with people in natural language
Natural Language Processing (NLP) is gaining ever more relevance as it applies to virtual agents. The technology is efficient in the challenge of automating interactions with customers, without compromising the quality...