Resources
News
Interactive Media’s PhoneMyBot Now Available on Genesys AppFoundry
About Interactive Media Interactive Media is a global developer of telecommunications software, Conversational AI...
Interactive Media grows its PhoneMyBot solution to cover audio messages and outbound campaigns
About Interactive Media Interactive Media is a global developer of telecommunications software, Conversational AI...
Interactive Media launches solution to provide voice and telephony access to chatbots
About Interactive Media Interactive Media is a global developer of telecommunications software, Conversational AI...
Research & Insights
Gartner – Market Guide for Virtual Customer Assistants
Gartner selects Interactive Media as “Cool Vendor”
Using PhoneMyBot to add voice to a chatbot – Best practices
Opus Research Vendors That Matter White Paper | Enabling chatbots for voice
5 PROBLEMS your chatbot customer service can face that you can improve by using PhoneMyBot
Conversational Virtual Agents
Case Studies
A more effective and personal experience: how Findomestic is revolutionizing its CX
Gabriele Fuso, Telephone flows manager at Findomestic “For a company like Findomestic, where customers are central to...
Interactive Media’s Virtual Agents support mobility services in the city of Rome
Luca Avarello, Head of Intelligent Transport System at Roma Servizi per la Mobilità “The fact that this service...
INPS deploys Interactive Media’s conversational AI solutions to improve service scalability and user experience
“Interactive Media has been very quick and effective in implementing this new service. In fact, this new service was...
ACI Infomobility automates traffic information service and improves citizen experience with interactive media AI-powered virtual agent
“The implementation of Interactive Media’s technology was a powerful mean to increase operational productivity and...